Privacy policy

Privacy Policy

Effective Date: October 30, 2025

At WATCHDOG LTD, accessible from watchdogworld.com, protecting your privacy is one of our core principles.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website and engage with our services.

By accessing our site or purchasing from us, you agree to the collection and use of information in accordance with this policy.

SECTION 1 – INFORMATION WE COLLECT

When you visit watchdogworld.com or make a purchase, we collect certain types of information:

Personal Identification Information

Personal Data: When you create an account, make a purchase, or contact us (for example, via email), we collect your name, billing and shipping address, phone number, email address, and payment information.

Payment Information: Payment card details (such as credit or debit card numbers) are collected, but all sensitive data is encrypted and processed securely through trusted third-party payment gateways such as Shopify Payments, PayPal, or Stripe.

Non-Personal Identification Information

Device Information: We automatically collect data such as your IP address, browser type, time zone, and certain cookies that identify your browser.

Order Information: When you make a purchase from WATCHDOG LTD, we gather information related to your order, including product details, purchase price, and shipping details.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To Process Orders: To manage and fulfill your orders, deliver products, provide updates, and process payments.

  • Communication: To send order confirmations, shipping notifications, customer service updates, and promotional messages (only if you have opted in).

  • Improve Our Website: To understand customer preferences and improve site performance and shopping experience.

  • Legal Compliance: To meet legal obligations and prevent fraud or misuse of our services.

SECTION 3 – HOW WE SHARE YOUR INFORMATION

WATCHDOG LTD only shares your personal information with trusted service providers when necessary to perform essential business operations:

  • Service Providers: We use partners such as Shopify for hosting and payment processing. These providers ensure the secure handling of your data.

  • Shipping Companies: Your shipping details are shared with carriers to deliver your order.

  • Legal Requirements: We may disclose information if required by law or in response to legitimate legal requests.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

SECTION 4 – SECURITY OF YOUR INFORMATION

We take your privacy and security seriously. All transactions involving sensitive data are encrypted using Secure Socket Layer (SSL) technology. Personal information is stored on secure servers behind firewalls, accessible only to authorized staff.

While we use commercially reasonable measures to protect your information, no method of online transmission or storage is completely secure.

SECTION 5 – COOKIES

We use cookies to enhance your experience on watchdogworld.com. Cookies are small data files placed on your device that help us:

  • Maintain session information when you browse or log in.

  • Understand user preferences for a more personalized experience.

  • Collect analytics to improve site functionality and performance.

You can disable cookies in your browser settings, though some parts of the site may not function properly as a result.

SECTION 6 – YOUR RIGHTS AND CHOICES

Under UK GDPR and EU GDPR, you have rights regarding your personal data:

  • Access: Request to view the personal data we hold about you.

  • Correction: Request to correct or update inaccurate personal data.

  • Deletion: Request deletion of your data, subject to legal or contractual obligations.

  • Opt-Out: Unsubscribe from marketing emails using the link provided in each message.

To exercise any of these rights, contact us at support@watchdogworld.com.

SECTION 7 – THIRD-PARTY LINKS

Our website may include links to external websites. This Privacy Policy applies only to watchdogworld.com. If you click on a third-party link, please review their privacy policy to understand how they handle your information.

SECTION 8 – DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and tax obligations. For example, order data is typically retained for six years for accounting purposes.

SECTION 9 – MINORS

Our website is not intended for individuals under the age of 18, and we do not knowingly collect data from minors. If we become aware that personal information has been collected from someone under 18, we will delete it promptly.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any updates will be posted on this page, and the Effective Date will be revised. Continued use of our website after changes indicates acceptance of the updated policy.

SECTION 11 – CONTACT US

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us at:

WATCHDOG LTD
Email: support@watchdogworld.com
Website: www.watchdogworld.com